Thank you for purchasing one of our products. As our products are a digital download, we want to ensure complete transparency regarding our refund and return policy.
Digital product refund policy
Due to the nature of digital products, all sales are final and non-refundable. Once the workbook has been downloaded, we cannot issue refunds or accept returns. This policy is in place to protect the integrity of our digital content.
Exceptions to the policy
We understand that mistakes can happen. Refunds or replacements may be offered in the following cases:
- Duplicate purchases – If you accidentally purchased the workbook more than once, please contact us with proof of the duplicate charge, and we will issue a refund for the duplicate transaction.
- Download issues – If you experience technical difficulties accessing your download, reach out to us at [support email], and we will ensure you receive your product.
- Corrupted file – If the workbook file is corrupted or cannot be opened, please notify us immediately, and we will provide a new download link at no additional cost.
Contact us
If you have any questions about your purchase or need assistance, please don’t hesitate to reach out to our support team at selfhealings1@gmail.com. We’re here to help!
Thank you for understanding and supporting our small business!